Apple today launched a new repair program for iPhone 6s users whose devices may be unexpectedly shutting down. The issue is a limited one only affecting certain devices manufactured between September and October 2015.
Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.
If you have experienced this issue, please visit an Apple Retail Store or an Apple Authorized Service Provider and have your device's serial number checked to confirm eligibility for a battery replacement, free of charge.
Apple's resolution for the issue is to replace the device's battery free of charge, although Apple notes that if there are other problems with a user's device such as a cracked screen that could impair the battery replacement procedure, those issues must be repaired for a fee before the battery issue can be addressed.
Users who previously paid to have their batteries replaced for this issue can contact Apple to request refunds.
Just three days ago, Apple launched a repair program for iPhone 6 Plus owners whose devices are experiencing so-called "Touch Disease" where users may see display flickering or a loss of touch sensitivity. That program carries a $149 repair fee, as Apple says the issue is caused at least in part by the device having been "dropped multiple times on a hard surface."
A new report from The Information today reveals much of the internal turmoil behind Apple Intelligence's revamped version of Siri.
Apple apparently weighed up multiple options for the backend of Apple Intelligence. One initial idea was to build both small and large language models, dubbed "Mini Mouse" and "Mighty Mouse," to run locally on iPhones and in the cloud, respectively. Siri's...
Apple may have updated several iPads and Macs late last year and early this year, but there are still multiple new devices that we're looking forward to seeing in 2025. Most will come in September or October, but there could be a few surprises before then.
We've rounded up a list of everything that we're still waiting to see from Apple in 2025.
iPhone 17, 17 Air, and 17 Pro - We get...
Thursday April 10, 2025 4:19 am PDT by Tim Hardwick
Apple in October 2024 overhauled its 14-inch and 16-inch MacBook Pro models, adding M4, M4 Pro, and M4 Max chips, Thunderbolt 5 ports on higher-end models, display changes, and more. That's quite a lot of updates in one go, but if you think this means a further major refresh for the MacBook Pro is now several years away, think again.
Bloomberg's Mark Gurman has said he expects only a small...
On this week's episode of The MacRumors Show, we catch up on the latest iOS 19 and watchOS 12 rumors, upcoming devices, and more.
Subscribe to The MacRumors Show YouTube channel for more videos
Detailed new renders from leaker Jon Prosser claim to provide the best look yet at the complete redesign rumored to arrive in iOS 19, showing more rounded elements, lighting effects, translucency, and...
YouTube channel Front Page Tech is back today with another video that provides a closer look at iOS 19's alleged design changes.
The video contains re-created renders of iOS 19, which are allegedly based on real footage of the software update, provided by sources within Apple. Overall, iOS 19 is expected to have a more glass-like, visionOS-inspired design, with added translucency for user...
Wednesday April 9, 2025 9:56 am PDT by Joe Rossignol
Apple will be permanently closing its store at the Northbrook Court shopping mall in the Chicago suburb of Northbrook on April 26, the company has announced.
Apple has added the following notice to the store's web page:Thank you Northbook. Apple Northbrook is closing on April 26 at 7pm. We're still here for you. Please visit apple.com/retail to find your nearest store.Apple Northbrook opened ...
Wednesday April 9, 2025 9:09 am PDT by Joe Rossignol
Apple released the first beta of iOS 18.5 last week, and so far the software update includes only two minor changes.
The changes are in the Mail and Settings apps.
In the Mail app, you can now easily turn off contact photos directly within the app, by tapping on the circle with three dots in the top-right corner.
In the Settings app, there is some new AppleCare+ information.
For ...
Apple's current struggles with Apple Intelligence and Siri began in early 2023 when AI head John Giannandrea sought approval from CEO Tim Cook to purchase more AI chips for development, according to a new report from The New York Times.
Cook initially approved doubling the team's chip budget, but CFO Luca Maestri reportedly reduced the increase to less than half that amount, and instead...
Thursday April 10, 2025 1:33 am PDT by Tim Hardwick
Along with an iPhone "Fold," Apple is believed to be working on a larger foldable device that's somewhere around 19 inches, and one analyst suggests it could arrive as soon as late next year alongside Apple's rumored foldable iPhone.
In a new research note covering likely post-tariff scenarios for Apple, investment firm GF Securities' lead analyst Jeff Pu says that both 18.8-inch and...
Many Apple devices after Cook took over and quality control went to hell: There's a repair program for it.™
Nope. We can go as far as the Cube by Steve Jobs, where it suffers many quality issues, including cracking of the case and overheating. There are numerous overheating issues on Macs as well, especially the first Macbook Air. Then there are iPods and iPod nano that can be scratched when you take them out of the box, buzzing issues on nano 2nd gen, etc etc.
These are all mass produced devices. The key is in handling problems when they came up. Take the iPhone 5 battery replacement program. Apple set the program to cover 3 years from the release of the product (same with this). This is extremely generous. Most other companies only allow very limited window for consumers to take part of whatever repair program.
Also as a followup post I feel compelled to say that the last time I was in the Apple store to talk with a "genius" (2 of them at the genius bar in Tyson's Corner had the old genius logo tattooed on their arms - wtf weird) it was one of the worst retail experiences I've had in my entire life. The whole store was a zoo, people screaming at staff, I waited for 45 minutes until they saw me despite having an appointment.. While I waited an additional 2 hours for my phone screen to be replaced I wandered around the mall feeling terrible about the whole Apple experience. I walked by the MS store which used to be a joke, and it was packed with people - playing games, awesome demos, lots of VR stuff, tons of people buying things and having fun. That MS store used to be an absolute ghost town..
This experience was right after the iPhone 7 was announced. I was so disgusted that I walked around to carrier stores looking at android devices and researching them. Long story short is that I ended up getting an S7 Edge as a result of this whole experience, only time I've strayed from Apple since my first iPhone (3G) - and it's been awesome. Say what you will about "exploding phone lol" but practically everything on that phone beats the iPhone, INCLUDING Android. For the past 8 years I would have laughed at someone who said that to me, but it is now true. What's funny is that all the rumors for iPhone 8 "just wait another year" are things already on the S7 Edge - OLED screen, wraparound screen, glass front and back, etc...
Apple kills it with MacBooks, and iOS has great trackpad support, but the clock is ticking there too honestly. Give the surface books a couple of revisions and MS might do it. I had preordered a MBP 15" but ended up feeling sick about it every day, hating all the news coming out, and I ended up buying a (another, used to have one) MBP 15" from 2012 for $850 in brand new condition. Saved $1600 and feeling great. I told my friends and found out that every single one of them canceled their preorders - either a day or so after launch, or when any of the various pieces of news came out
I really do hate to be all "MAC DOOMERS" here but I just had to get this off my chest
