AT&T Considering Halting All Samsung Galaxy Note 7 Sales and Replacements

AT&T is considering stopping all sales and replacements of the Samsung Galaxy Note 7 due to ongoing safety issues, reports Bloomberg. Citing a person "familiar with the situation," Bloomberg says AT&T may halt sales as soon as today.

AT&T, Verizon, T-Mobile, and Sprint have all started allowing customers to exchange their Galaxy Note 7 devices for different smartphones such as the iPhone 7, but AT&T's full sales ban would go one step further, seeing the company cease offering "safe" replacement devices altogether.

Samsung first issued a recall of the Galaxy Note 7 in early September following dozens of reports of overheating, leading to batteries that explode and catch on fire. Many people who purchased a Galaxy Note 7 have reported injuries and property damage.


While Samsung has replaced more than one million Galaxy Note 7 devices with versions that are said to have batteries that are "not vulnerable to overheating and catching fire," at least one report suggests the replacement devices are also prone to problems.

Earlier this week, a Southwest flight from Louisville to Baltimore was evacuated after a Galaxy Note 7 started smoking and caught fire, unusual because the device in question was a replacement smartphone that had been deemed safe by Samsung. Federal regulators are investigating the incident, which has reignited fears about Samsung devices.

According to rumors, Samsung rushed the Galaxy Note 7 into production in an effort to outshine Apple after hearing that the iPhone 7 would not feature major design changes. Suppliers were pushed to meet tighter deadlines for an earlier launch, which potentially led to critical oversights and has ended up costing Samsung millions in recall fees and replacements.

All customers who purchased a Galaxy Note 7 from one of the four major carriers can replace it with a different device, including those who have already exchanged their faulty Note 7 smartphones for versions that Samsung has declared safe.

Tags: AT&T, Samsung

Popular Stories

CarPlay Hero

Apple Releases Wireless CarPlay Fix

Wednesday April 16, 2025 11:28 am PDT by
If you have been experiencing issues with wireless CarPlay in your vehicle lately, it was likely due to a software bug that has now been fixed. Apple released iOS 18.4.1 today, and the update's release notes say it "addresses a rare issue that prevents wireless CarPlay connection in certain vehicles." If wireless CarPlay was acting up for you, updating your iPhone to iOS 18.4.1 should...
Beyond iPhone 13 Better Triad

Apple's 20th Anniversary iPhone May Finally Go All Screen

Tuesday April 15, 2025 6:31 am PDT by
Apple is preparing a "bold" new iPhone Pro model for the iPhone's 20th anniversary in 2027, according to Bloomberg's Mark Gurman. As part of what's being described as a "major shake-up," Apple is said to be developing a design that makes more extensive use of glass – and this could point directly to the display itself. Here's the case for Apple releasing a truly all-screen iPhone with no...
iOS 19 Roundup Feature

iOS 19 Will Add These New Features to Your iPhone

Tuesday April 15, 2025 7:37 am PDT by
The first iOS 19 beta is less than two months away, and there are already a handful of new features that are expected with the update. Apple should release the first iOS 19 beta to developers immediately following the WWDC 2025 keynote, which is scheduled for Monday, June 9. Following beta testing, the update should be released to the general public in September. Below, we recap the key...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iOS 18

Apple Releases iOS 18.4.1 With Bug Fixes

Wednesday April 16, 2025 10:11 am PDT by
Apple today released iOS 18.4.1 and iPadOS 18.4.1, minor updates to the iOS 18 and iPadOS 18 operating systems that came out last September. iOS 18.4.1 and iPadOS 18.4.1 come two weeks after the launch of iOS 18.4 and iPadOS 18.4. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. There have been complaints about ...
tvOS 18 Thumb 1

Apple Releases tvOS 18.4.1

Wednesday April 16, 2025 10:04 am PDT by
Apple today released tvOS 18.4.1, a minor update to the tvOS 18 operating system that came out last September. tvOS 18.4.1 comes two weeks after Apple released tvOS 18.4, and it is available for the Apple TV 4K and Apple TV HD models. tvOS 18.4.1 can be downloaded using the Settings app on the ‌Apple TV‌. Open up Settings and go to System > Software Update to get the new software....
iPhone Security Feature 25

Five iPhone Security Features You Should Be Using

Wednesday April 16, 2025 4:15 pm PDT by
Apple has quite a few security features that it's added to iPhones, iPads, and Macs over the years. Now more than ever, it's important to make sure you're taking advantage of the built-in security tools that are available to keep yourself and your data safe, so we've rounded up a list of the most important options. If you don't already have these enabled, you might want to consider turning...

Top Rated Comments

nfl46 Avatar
111 months ago
As I said, the Note 7 is DONE. Give it a month or so, all air carriers are going to ban it from being on their planes.
Score: 43 Votes (Like | Disagree)
Andres Cantu Avatar
111 months ago
Samsung better enjoy the good quarter while it can, the next one won't be so pretty!
Score: 37 Votes (Like | Disagree)
jerry16 Avatar
111 months ago
just when you thought it couldn't get worse.. really doesn't get much worse than a fire on an airplane
Score: 36 Votes (Like | Disagree)
gleepskip Avatar
111 months ago
This seems so reactionary. The worst that could happen is a few hundred innocent people get killed. Let people have their Android phones, AT&T! /s

Seriously - why has it taken so long to get these LITERAL bombs off the market? This is enough to prevent me to ever consider another Samsung product in the future. It should have been mass recalled weeks ago -- and never put back on the market.
Score: 31 Votes (Like | Disagree)
Rob_2811 Avatar
111 months ago
They just need to kill this device now, surely nobody wants to buy a Note 7 at this point ?
Score: 30 Votes (Like | Disagree)
foxconn Avatar
111 months ago
As I said, the Note 7 is DONE. Give it a month or so, all air carriers are going to ban it from being on their planes.
as someone who used to work for the TSA, it is nearly impossible for us to stop phones from entering an aircraft. almost everyone travels with a phone and we can't search every bag to see if they have a note 7.

all cell phones look similar on an x-ray image.
Score: 24 Votes (Like | Disagree)