Apple's First Walk-In Customers Leave With iPhone 7 Instead of iPhone 7 Plus, But Get Free $100 Gift Cards

Five students from Sydney, Australia, namely Bishoy Behman, Mazen Kourouche, Marcus Barsoum, Matthew Alvarez, and Paul Behman, were the first customers in the world to walk out of an Apple retail store with an all-new iPhone today, although without the specific model they had been hoping for.

iphone7-release-sydney-1
The students had been taking turns waiting since Wednesday morning local time for the chance to purchase an iPhone 7 Plus in Jet Black, but Apple later announced that no iPhone 7 Plus models in any color, or iPhone 7 models in Jet Black, will be available on launch day for walk-in customers.

The students were disappointed, but ultimately walked away with two iPhone 7 models each and $100 Apple gift cards provided by the store. Some customers who lined up elsewhere were provided with Apple gift cards of lesser value, but others received nothing, suggesting it was not a companywide initiative.

Despite rainy and windy conditions, and the lack of iPhone 7 Plus availability, the video below shows that hundreds of customers still showed up at the flagship Apple Sydney location for the launch today.


Just a few hours earlier, the first iPhone 7 and iPhone 7 Plus pre-order deliveries began in New Zealand, and orders are now beginning in China, Hong Kong, Japan, and Singapore. The first-wave launch will continue through to Alaska and Hawaii as the date reaches September 16 across the world.

Apple has not indicated when stores will receive more iPhone 7 and iPhone 7 Plus shipments, but in-store reservations will resume on September 17 at 8:00 a.m. local time in the U.S., Australia, Canada, and Hong Kong, and on September 17 at 6:00 a.m. local time in Belgium, Germany, the Netherlands, Switzerland, and the U.K.

Related Forum: iPhone

Popular Stories

m1 chip slide

Five Years of Apple Silicon: M1 to M5 Performance Comparison

Monday November 10, 2025 1:08 pm PST by
Today marks the fifth anniversary of the Apple silicon chip that replaced Intel chips in Apple's Mac lineup. The first Apple silicon chip, the M1, was unveiled on November 10, 2020. The M1 debuted in the MacBook Air, Mac mini, and 13-inch MacBook Pro. The M1 chip was impressive when it launched, featuring the "world's fastest CPU core" and industry-leading performance per watt, and it's only ...
All Screen iPhone 2027 Feature 1

Apple to Hide Selfie Camera Under Display of 20th Anniversary iPhone

Monday November 10, 2025 1:55 am PST by
Apple will conceal the front-facing camera under the screen of its 2027 iPhone, a Chinese leaker said today, corroborating reports that Apple's 20th anniversary iPhone will have no visible cutouts in the display. Weibo-based account Digital Chat Station said Apple's development of under-screen camera technology was progressing as planned for adoption in 2027, one year after it will...
iphone air thinness

iPhone Air Sales Are So Bad That Apple's Delaying the Next-Generation Version

Monday November 10, 2025 11:41 am PST by
The thin, light iPhone Air sold so poorly that Apple has decided to delay the launch of the next-generation iPhone Air that was scheduled to come out alongside the iPhone 18 Pro, reports The Information. Apple initially planned to release a new iPhone Air in fall 2026, but now that's not going to happen. Since the iPhone Air launched in September, there have been reports of poor sales...
iphone pocket%402x

Apple Debuts iPhone Pocket, a Limited Edition iPod Sock-Style Accessory

Tuesday November 11, 2025 1:23 am PST by
Apple has teamed up with Japanese fashion house ISSEY MIYAKE to launch iPhone Pocket, a 3D-knitted limited edition accessory designed to carry an iPhone, AirPods, and other everyday items. The accessory is like a stretchy pocket, not unlike an iPod Sock, but elongated to form a strap made of a ribbed, elastic textile that fully encloses an iPhone yet allows you to glimpse the display...
Early Black Friday Deals 1

The Best Early Black Friday Apple Deals on AirPods, Apple Watch, iPad, and More

Saturday November 8, 2025 6:16 am PST by
We're officially in the month of Black Friday, which will take place on Friday, November 28 in 2025. As always, this will be the best time of the year to shop for great deals, including popular Apple products like AirPods, iPad, Apple Watch, and more. In this article, the majority of the discounts will be found on Amazon. Note: MacRumors is an affiliate partner with some of these vendors. When ...
Apple fitness plus feature

Future of Apple Fitness+ 'Under Review'

Sunday November 9, 2025 5:30 am PST by
The future of Apple Fitness+ is "under review" amid a reorganization of the service, according to Bloomberg's Mark Gurman. In the latest edition of his "Power On" newsletter, Gurman said that Apple Fitness+ remains one of the company's "weakest digital offerings." The service apparently suffers from high churn and little revenue. Nevertheless, Fitness+ has a small, loyal fanbase that...
homepod mini colors

New HomePod Mini Coming Soon With These Features

Tuesday November 11, 2025 7:30 am PST by
Apple is expected to announce a new HomePod mini imminently, headlining with new chips. Here are all of the new features we're expecting. The second-generation HomePod mini is highly likely to contain a more up-to-date chip for more advanced computational audio and improved responsiveness. The current HomePod mini is equipped with the Apple Watch Series 5's S5 chip from 2019. Apple is likely ...
iOS 26

iOS 26.2 Available Next Month With These 8 New Features

Tuesday November 11, 2025 9:48 am PST by
Apple released the first iOS 26.2 beta last week. The upcoming update includes a handful of new features and changes on the iPhone, including a new Liquid Glass slider for the Lock Screen's clock, offline lyrics in Apple Music, and more. In a recent press release, Apple confirmed that iOS 26.2 will be released to all users in December, but it did not provide a specific release date....
2024 iPhone Boxes Feature

Apple Adjusts Trade-In Values for iPhones, iPads, Macs, and More

Thursday November 6, 2025 11:12 am PST by
Apple today updated its trade-in values for select iPhone, iPad, Mac, and Apple Watch models. Trade-ins can be completed on Apple's website, or at an Apple Store. The charts below provide an overview of Apple's current and previous trade-in values in the U.S., according to its website. Maximum values for most devices either decreased or saw no change, but the iPad Air received a slight bump. ...
iphone black friday gold

The Best Early Black Friday iPhone Deals

Monday November 10, 2025 10:18 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...

Top Rated Comments

littyboy Avatar
120 months ago
So they didn't get the model they wanted, and YET they "ultimately walked away with two iPhone 7 models each." In other words, they were a bunch of scalpers.
Score: 18 Votes (Like | Disagree)
SteveJobs2.0 Avatar
120 months ago
So they didn't get the phone they really wanted? Seems like a waste of time other then 15 seconds of fame.
Score: 15 Votes (Like | Disagree)
cwwilson Avatar
120 months ago
Apple really dropped the ball if they can't even get the Plus out on time.

Inexcusable.
Score: 12 Votes (Like | Disagree)
zombierunner Avatar
120 months ago
Rich kids down under
Score: 11 Votes (Like | Disagree)
2010mini Avatar
120 months ago
Don't get why people still camp out at the store when they can order it online. Or geez wait a couple of weeks and get the one you want without any shortage issues.
Score: 10 Votes (Like | Disagree)
igazza Avatar
120 months ago
It's embarrassing to launch a product and not have any stock.
Score: 8 Votes (Like | Disagree)