Eight Months Later, Apple Music Connect Still 'Fails Miserably' at Social
Eight months after posting a detailed summary of the "clunky" behind-the-scenes process musicians have to go through when using Apple Music Connect, Dave Wiskus decided to revisit his stance on the platform to see if Apple had made any notable changes to its grasps at socially connecting artists and fans. Wiskus -- an app developer and lead singer for the band Airplane Mode -- admitted in the blog post that he feels less "connected" to the musical world and thinks the actual social aspects of the experience have failed "miserably."
Similar to his post from July, Wiskus expounded on Connect's basic inability to function as a normal social network: it lacks a follow button on artist pages, a metric for how many followers a band has, and individual profile pages for a more engaged community, among other things.
One of his most interesting points detailed a blunder with Connect's support, centering around the fact that an artist with a similar name managed to change the profile picture on Airplane Mode's page. After weeks of back-and-forth with Apple Music Connect support, eventually the band discovered that Apple's solution was creating an entirely new profile for Airplane Mode and abandoning the one with the wrong picture.
Rather than swap out images, the Connect support folks created a new profile for us with the correct photo (which we still can’t change, by the way). The frustration would end here if not for one little side-effect: we lost all of our posts and all of our followers.
Worse yet, those posts and followers are still attached to a now-unmanned “Airplane Mode” profile, so not only do we not have any way of telling our fans to follow the new profile, they have no way of even knowing that we relocated. Anyone who was following us can now assume that we’ve just stopped making new things. How many followers did we lose? No idea. How do we get them back? We can’t.
Wiskus notes that, despite all of his frustrations, "Apple is in a unique position to unify and democratize the music business" thanks to Connect's ability to integrate music sharing with social interaction, if the company decided to commit to bolstering both sides of that equation, that is. As it currently stands the artist isn't sure who Connect is for, and doesn't see much of a future for the platform if Apple continues to do nothing. "Seven months later—from a company the size of Apple—this isn’t just unacceptable, it’s pathetic."
Read all of the thoughts that Wiskus has on Apple Music Connect on his blog Better Elevation.
Popular Stories
Apple today seeded the release candidate version of iOS 18.5 to developers and public beta testers, giving us a look at the final version of the update that will be provided to the public next week.
With the release candidate, Apple provided release notes, so we have a more complete look at the new features that are included in the update, including those that weren't found during the beta...
If you owned a Siri-compatible device and had an accidental Siri activation between September 17, 2014 and December 31, 2024, you could be eligible for a payment from Apple as part of a class action lawsuit settlement.
Apple in January agreed to pay $95 million to settle a class action lawsuit involving Siri spying accusations, and a website to distribute the funds has now been set up and...
We've still got months to go before the new iPhone 17 models come out, but a combination of dummy models and leaks have given us some insight into what we can expect in terms of camera changes.
Apple is adding new camera features, and changing the design of the camera bump for some models. You might be skeptical of dummy models, but over the years, they've proven to be a highly accurate...
In its press release for the new Pride Band today, Apple said that iOS 18.5 is "upcoming," following more than a month of beta testing.
We expect the iOS 18.5 Release Candidate to be released this week, and this should be the final beta version, barring any last-minute bugs or changes. The software update should then be released to the general public next week.
iOS 18.5 is a relatively...
The first iOS 19 beta is just one month away, and there are already many new features and changes that are expected with it.
Apple should seed the first iOS 19 beta to developers immediately following the WWDC 2025 keynote, which is scheduled for Monday, June 9. Following beta testing, the update should be released to the general public in September.
Below, we recap the key iOS 19 rumors...
Apple plans to release its first foldable iPhone next year, according to several reporters and analysts who cover the company.
In his Power On newsletter today, Bloomberg's Mark Gurman said the foldable iPhone will offer two key advantages over other foldable smartphones.
First, he said the foldable iPhone will have a "nearly invisible" crease when unfolded. This means the device's...
Apple's upcoming foldable iPhone will feature a new type of display panel developed by Samsung that has never been used in a foldable product, claims a source with links to Apple's supply chain.
According to the account yeux1122 on the Korean Naver blog, the foldable iPhone will use a custom display process for which Apple will hold branding trademark rights, and that meets Apple's stringent ...
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
