MacRumors has obtained official Visual Mechanical Inspection information for the Apple Watch that reveals what type of damage is eligible for warranty service, out-of-warranty service or no service at all. These guidelines are adhered to by Apple authorized service providers and are based upon Apple's standard 1-year limited hardware warranty for the Apple Watch.
Apple Watch damage that is eligible for warranty service includes user-claimed debris under the display glass or pixel anomaly, a back cover removed with no damage, and any condensation in the heart rate sensor windows. In particular, the document states that a removed back cover is only covered when not accompanied by enclosure damage or evidence of prying.
Apple Watch damage that is eligible for out-of-warranty service includes a cracked, missing, removed or damaged Digital Crown cap, extreme abrasion, puncture holes, missing buttons resulting from a drop, any chips or multiple cracks in the display glass, a removed back cover with evidence of enclosure damage or prying, a bent or split band enclosure, a missing or removed band release button, or cracks in the back cover.
Apple Watch damage considered nonreturnable and ineligible for warranty service includes a disassembled unit or missing parts, catastrophic damage, counterfeit or third-party parts, and unauthorized modifications such as aftermarket displays and other non-Apple installed parts. Catastrophic damage may still be covered under an AppleCare+ Protection Plan on a case-by-case basis.
Apple disclosed earlier this month that it will charge out-of-warranty service fees of $229, $329 and $2,800 for the Sport, Watch and Edition models respectively for repairs not covered by Apple's limited one-year warranty or AppleCare+ for Apple Watch. Out-of-warranty battery service is also available for $79 plus an applicable $6.95 shipping charge if required for all Apple Watch models.
Thursday January 2, 2025 6:45 am PST by Joe Rossignol
In select U.S. states, residents can add their driver's license or state ID to the Wallet app on the iPhone and Apple Watch, providing a convenient and contactless way to display proof of identity or age at select airports and businesses, and in select apps.
Below, we outline which U.S. states and territories offer the feature, and additional states that have committed to rolling it out in...
Thursday January 2, 2025 6:42 am PST by Joe Rossignol
One of Apple's first product announcements of 2025 will likely be updated 13-inch and 15-inch MacBook Air models with the M4 chip.
Below, we recap rumors about the next MacBook Air models.
New Features
Expected
The new MacBook Air models are expected to be equipped with Apple's already-released M4 chip, which has a 10-core CPU and a 10-core GPU.
Apple already updated the MacBook...
Apple is widely rumored to be planning an ultra-thin iPhone 17 model for release later this year, and a new report offers a few purported details.
South Korea's Sisa Journal today reported that Apple is aiming for the so-called "iPhone 17 Air" to be 6.25mm thick. If that measurement ends up being accurate, the device would become the thinnest iPhone ever, topping the current 6.9mm record set ...
Friday January 3, 2025 11:58 am PST by Joe Rossignol
iOS 18.3 is currently in beta for developers and public beta testers. So far, the upcoming iPhone software update is very minor in scope.
Below, we outline what is new in iOS 18.3 so far.
The only potential new feature coming to iPhones with iOS 18.3 so far is robot vacuum support in the Home app, but this functionality is not yet live. Apple is laying the groundwork for the feature,...
Apple started making Siri more capable with Apple Intelligence features in iOS 18.1 and iOS 18.2, but there are additional Siri updates that are set to come in 2025 with iOS 18 and iOS 19. By this time next year, Siri should be much smarter, if Apple's planned changes live up to what the company says is coming.
Features Coming in iOS 18
The best new Siri features haven't been added yet,...
Apple CEO Tim Cook plans to donate $1 million to Donald Trump's inauguration fund, reports Axios. The donation will be a personal donation directly from Cook rather than a donation from Apple.
Following Trump's win, Cook congratulated him on social media site X, and in December, Cook had dinner with Trump at Mar-a-Lago. Cook aimed to maintain a relationship with Trump during Trump's first...
Friday January 3, 2025 10:47 am PST by Juli Clover
Apple refreshed the Mac mini back in November, adding M4 chips and increasing the base memory. We did a hands-on impressions video at the time, but we thought we'd follow that up with a more in-depth review now that we've had more time to spend with Apple's cheapest desktop machine.
Subscribe to the MacRumors YouTube channel for more videos.
Priced starting at $599, the Mac mini offers the...
Apple's first-generation Vision Pro headset may have now ceased production, following reports of reduced demand and production cuts earlier in the year.
In October, The Information's Wayne Ma reported that Apple had abruptly reduced production of the Vision Pro headset ahead of potential plans to stop making the current version of the device completely by the end of 2024. With the year now...
Why would all those types of severe damage, like extreme abrasion, puncture holes, etc, be covered in "out of warranty"? Something is not right here.
Do you understand "out of warranty" as "after warranty period has passed"? The way I understand it, "out of warranty" refers here to damage that is not covered by warranty even if it is still in effect. Which makes sense - the damage can be repaired, the user just has to pay extra.
