App Store and iTunes Among Apple Services Experiencing Downtime [Fixed]

itunesiconA number of Apple services are experiencing an extended period of downtime, including the App Store and iTunes Connect. The iOS and Mac App Stores are displaying various error messages to users about being unable to connect or certain items being unavailable, as spotted by The Next Web, and iTunes Connect and TestFlight are also down for developers.

The outage is affecting a significant number of users in the United States, Canada, Australia, United Kingdom, India and many other countries worldwide. The downtime appears to have been ongoing for several hours this morning, although Apple has yet to update its System Status page to reflect the downtime for the iOS App Store, Mac App Store, iTunes Connect, TestFlight or any other affected Apple services.

Update 6:55 AM PT: Apple has updated its System Status page after the fact to reflect the downtime. Apple lists that iCloud sign in and mail was down for all users between roughly 2:00 AM to 5:45 AM Pacific Time, although it is clear that other services were affected as well. While the App Store and iTunes have returned online in some regions, a number of Apple services still appear to be experiencing intermittent downtime in several countries.

Apple System Status 0315
Update 7:05 AM PT: Apple has updated its System Status page again to reflect the widespread iTunes Store outage ongoing since 2 AM Pacific Time.

Update 10:34 AM PT: In a statement given to CNBC, an Apple spokesperson said the downtime is due to an internal DNS error at Apple and that the company is working on a fix.

"We apologize to our customers experiencing problems with iTunes and other services this morning. The cause was an internal DNS error at Apple. We're working to make all of the services available to customers as soon as possible, and we thank everyone for their patience," Apple said in a statement to CNBC.

Update 1:39 PM PT According to Apple's System Status page, the iTunes and App Store outage has been resolved.

Popular Stories

2024 iPhone Boxes Feature

Apple Changes Trade-In Values for iPhones, iPads, Macs, and More

Thursday January 16, 2025 6:45 am PST by
Apple today adjusted estimated trade-in values for select iPhone, iPad, Mac, and Apple Watch models in the U.S., according to its website. Some values increased, while others decreased. The changes were not too significant, with most values rising or dropping by $5 to $50. We have outlined some examples below: Device New Value Old Value iPhone 15 Pro Max Up to $630 U ...
Generic iOS 19 Feature Mock Light

iOS 19 Leak Reveals All-New Design

Friday January 17, 2025 2:42 pm PST by
iOS 19 is still around six months away from being announced, but a new leak has allegedly revealed a completely redesigned Camera app. Based on footage it obtained, YouTube channel Front Page Tech shared a video showing what the new Camera app will apparently look like, with the key change being translucent menus for camera controls. Overall, the design of these menus looks similar to...
Generic iOS 18

Everything New in iOS 18.3 Beta 3

Thursday January 16, 2025 12:39 pm PST by
Apple provided the third beta of iOS 18.3 to developers today, and while the betas have so far been light on new features, the third beta makes some major changes to Notification Summaries and also tweaks a few other features. Notification Summary Changes Apple made multiple changes to Notification Summaries in response to complaints about inaccurate summaries of news headlines. For...
2024 App Store Awards

Apple Explains Why It Removed TikTok From the App Store in the U.S.

Sunday January 19, 2025 6:58 am PST by
Apple on late Saturday removed TikTok from the App Store in the U.S., and it has now explained why it was required to take this action. Last year, the U.S. passed a law that required Chinese company ByteDance to divest its ownership of TikTok due to potential national security risks, or else the platform would be banned. That law went into effect today, and companies like Apple and Google...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Launching Later This Year With These 10 New Features

Wednesday January 15, 2025 7:16 am PST by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the "ultra-thin" device. Overall, the "iPhone 17 Air" is shaping up to be a mixed bag. Due to its thinness, the device is expected to have some limited specifications compared to the iPhone 17 Pro models, including only a single rear camera, only a single speaker, no SIM...
iPad Pro vs iPhone 17 Air Feature

Here's How Thin the iPhone 17 Air Might Be

Friday January 17, 2025 3:38 pm PST by
For the last several months, we've been hearing rumors about a redesigned version of the iPhone 17 that Apple might call the iPhone 17 "Air," or something along those lines. It's going to replace the iPhone 17 Plus as Apple's fourth iPhone option, and it will be offered alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We know the iPhone 17 Air is going to be super slim, but...
HomePod mini and Apple TV

Apple Expected to Launch 20+ Products This Year: Here's the Full List

Friday January 17, 2025 5:30 am PST by
2025 promises to be quite a big year for Apple, with the company rumored to be planning more than 20 product announcements this year. Apple's rumored smart home hub will be its second all-new product to launch in as many years, following the Apple Vision Pro headset last year. And of course, we will get several new iPhone and Apple Watch models, like every year. Beyond that, Apple could...
iOS 19 Roundup Feature

iOS 19 Rumored to Be Compatible With These iPhones

Saturday January 18, 2025 10:28 am PST by
iOS 19 will not drop support for any iPhone models, according to French website iPhoneSoft.fr. The report cited a source who said iOS 19 will be compatible with any iPhone that can run iOS 18, which would mean the following models: iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 14 iPhon...

Top Rated Comments

NMBob Avatar
129 months ago
There's only 1 USB-C port on the system and someone wanted to watch a movie.
Score: 14 Votes (Like | Disagree)
Sandstorm Avatar
129 months ago
Can confirm. I've been having problems with iOS App Store and Mac iTunes store for a couple of hours now.

Kind of ridiculous, that social media is already full of reports, but the Apple System Status still display all-is-good green icons everywhere. What is the point of such system status page then? :confused:

https://www.apple.com/support/systemstatus/
Score: 10 Votes (Like | Disagree)
mateytate Avatar
129 months ago
This is why trusting all your work, photos and data to the iCloud is already showing to be a bad idea! Its certainly not "just working" for me.
Score: 9 Votes (Like | Disagree)
whooleytoo Avatar
129 months ago
Someone needs a nap.

There's a nap for that! (tm)
Score: 6 Votes (Like | Disagree)
Mr Dashles Avatar
129 months ago
Oh, phew, I thought it was just me.
Score: 6 Votes (Like | Disagree)
Tubamajuba Avatar
129 months ago
So... I just did the cutest thing.

Tried updating my iPhone, said it couldn't connect.

I was having problems all day because of a bad Little Snitch uninstall. Logically I blamed that and I started deleting plist files and the like. Rebooted my macbook pro and my keyboard and mouse didn't work, only in safe mode.



Long story short, f*cked up my mac myself and I'm in the process of doing a time machine restore :D

All because I thought the iTunes issue was related to a bad uninstall.



Yes everybody is allowed to call me an idiot!
You're not an idiot. Quite the contrary... you took responsibility for your own actions instead of blaming someone else. The world needs more people like you!
Score: 5 Votes (Like | Disagree)