Apple Pay Setup Process Revealed as Retail Employees and Partners Begin Training

Apple has begun preparing its retail employees and retail partners for the upcoming launch of its Apple Pay mobile payments service with a host of new training materials that show the feature in action, reports 9to5Mac.

applepaysetup11
Users will be able to set up Apple Pay in Passbook or through the Settings app, as up to eight credit or debit cards be connected with an iTunes account or by scanning one in with the iPhone's camera. Every card connected to the service will allow users to access a number of features, including the ability to see a simple transaction list, the ability to turn on push notifications, and an area that allows quick access to a bank's phone number and an accompanying app. Passbook will also be able to automatically update an expired card with a new expiration date without the need to re-enter information.

applepaysetup22
For Apple's own stores, a customer will be able to return an item simply by holding an iPhone near a payment terminal to give a list of their recent transactions. Receipts from Apple Store purchases will also not display a customer's contact information or credit card number, but will rather show just the last four digits of a device's Apple Pay ID. If Apple Pay is not working properly for an Apple Store customer, retail employees will be able to use the "Apple Pay Demo" diagnostic software that can determine whether a device is having a hardware problem or other issue. For non-hardware issues, customers will be referred to their appropriate credit card providers or banks.

applepaysetup33
Apple's training materials note that its retail employee should emphasize the simplicity and security of Apple Pay to convince customers to use the service. All Apple Store employees will receive one hour of mandatory Apple Pay training this week ahead of the service's impending launch. The report also notes that Apple has already launched Apple Pay at its Caffe Macs cafeteria located in its 1 Infinite Loop headquarters.

An internal memo addressed to Walgreens employees that surfaced yesterday suggested that Apple Pay may be going live next Saturday, October 18. Apple Pay will be enabled on the iPhone 6 and iPhone 6 Plus through an update to iOS 8. The seeded versions of iOS 8.1 to developers first revealed hidden Apple Pay settings and set up screens, which may indicate that the service might be launching alongside the update.

Apple is expected to detail full launch plans for Apple Pay and iOS 8.1 at its event this Thursday, October 16. The company is also expected to announce its next-generation iPad Air and Retina iPad mini, new iMacs with at least the 27-inch version receiving a high-resolution Retina display, and perhaps even a new Mac Mini.

Related Roundup: Apple Pay
Tag: 9to5Mac

Popular Stories

AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iphone 17 air dummy unbox therapy

iPhone 17 Air's Extreme Thinness Demoed in New Video

Tuesday April 22, 2025 10:22 am PDT by
Apple plans to release an all-new super thin iPhone this year, debuting it alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We've seen pictures of dummy models, cases, and renders with the design, but Lewis Hilsenteger of Unbox Therapy today showed off newer dummy models that give us a better idea of just how thin the "iPhone 17 Air" will be. The iPhone 17 Air is expected to be ...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
ipad air windows 11 arm

M2 iPad Air Runs Windows 11 ARM via Emulation, Thanks to EU Rules

Tuesday April 22, 2025 5:01 am PDT by
A developer has demonstrated Windows 11 ARM running on an M2 iPad Air using emulation, which has become much easier since the EU's Digital Markets Act (DMA) regulations came into effect. As spotted by Windows Latest, NTDev shared an instance of the emulation on social media and posted a video on YouTube (embedded below) demonstrating it in action. The achievement relies on new EU regulatory...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...
iOS 18

iOS 18.5 Includes Only a Few Changes So Far

Monday April 21, 2025 11:00 am PDT by
Apple seeded the third beta of iOS 18.5 to developers today, and so far the software update includes only a few minor changes. The changes are in the Mail and Settings apps. In the Mail app, you can now easily turn off contact photos directly within the app, by tapping on the circle with three dots in the top-right corner. In the Settings app, AppleCare+ coverage information is more...
Beyond iPhone 13 Better Triad

Apple's 20th Anniversary iPhone May Finally Go All Screen

Tuesday April 15, 2025 6:31 am PDT by
Apple is preparing a "bold" new iPhone Pro model for the iPhone's 20th anniversary in 2027, according to Bloomberg's Mark Gurman. As part of what's being described as a "major shake-up," Apple is said to be developing a design that makes more extensive use of glass – and this could point directly to the display itself. Here's the case for Apple releasing a truly all-screen iPhone with no...
CarPlay Hero

Apple Releases Wireless CarPlay Fix

Wednesday April 16, 2025 11:28 am PDT by
If you have been experiencing issues with wireless CarPlay in your vehicle lately, it was likely due to a software bug that has now been fixed. Apple released iOS 18.4.1 today, and the update's release notes say it "addresses a rare issue that prevents wireless CarPlay connection in certain vehicles." If wireless CarPlay was acting up for you, updating your iPhone to iOS 18.4.1 should...

Top Rated Comments

deviant Avatar
137 months ago
Mostly because it's not super clear that my credit union Visa won't work. This is in contrast to how google wallet seems to work with any credit card and to the consumer it would make sense that any card that can be used to make purchases through itunes should work. I guess for Apple Pay there is more needed on the back end to work intimately with banks than just processing a credit card payment???
https://www.apple.com/apple-pay/



It can't be clearer than that. But you have to have eyes on your face to see it. Not an unreal expectation.
Score: 26 Votes (Like | Disagree)
NY Guitarist Avatar
137 months ago
Should be interesting to see how fast Apple Pay is adopted by retail stores in general.
Score: 16 Votes (Like | Disagree)
webbuzz Avatar
137 months ago
I don't like the word lure... Impress would be better

Have a feeling the training materials do not say lure. It was used by MacRumors.
Score: 12 Votes (Like | Disagree)
dannyyankou Avatar
137 months ago
Is this going to be available outside of the United States?
Nope, not yet.

----------

https://www.apple.com/apple-pay/

Image (http://i.imgur.com/hFRQsIf.png)

It can't be clearer than that. But you have to have eyes on your face to see it. Not an unreal expectation.
That wasn't necessary. A direct link to the page in your first post would've been sufficient.
Score: 11 Votes (Like | Disagree)
macs4nw Avatar
137 months ago
This has the potential to make Apple more $$$ than anything else they've done so far. If the security turns out to be as ironclad as even the financial institutions are now saying, this is going to be a watershed moment for the company.

The potential for earnings growth with their payment system eclipses anything that came before.
Well done Cupertino!
Score: 10 Votes (Like | Disagree)
arian19 Avatar
137 months ago


Apple's training materials note that its retail employee should emphasize the simplicity and security of Apple Pay to lure customers into using the service.

I don't like the word lure... Impress would be better
Score: 10 Votes (Like | Disagree)