Western Digital Releases New Hard Drive Software After Mavericks Data Loss

NewImageWestern Digital has released a new version of its WD SmartWare hard drive software following extensive reports of data-loss on Western Digital drives after the installation of OS X Mavericks.

The MacRumors Forums, Western Digital's forums, and Apple's Support Communities all had threads about lost data after connecting Western Digital external hard drives to computers after updating to Mavericks.

WD is happy to announce the release of WD SmartWare Version 1.3.6 for Mac 10.5-10.9.

Fixed an issue related to reports of some customers, under certain conditions, experiencing data loss when updating to Apple's OS X Mavericks (10.9).

The WD SmartWare update is available for download from Western Digital's website.

Popular Stories

New Things Your iPhone Can Do in iOS 18

18 New Things Your iPhone Can Do in iOS 18.2

Wednesday November 13, 2024 2:09 am PST by
Apple is set to release iOS 18.2 next month, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as well....
airtag purple

New AirTag Rumored to Launch in Mid-2025 With These Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
M4 MacBook Pros Thumb

M4 MacBook Pro Uses Quantum Dot Display Technology

Thursday November 14, 2024 4:19 pm PST by
The M4 MacBook Pro models feature quantum dot display technology, according to display analyst Ross Young. Apple used a quantum dot film instead of a red KSF phosphor film, a change that provides more vibrant, accurate color results. Young says that Apple has opted for KSF for prior MacBook Pro models because it doesn't use toxic element cadmium (typical for quantum dot) and is more...
iCloud General Feature

Apple Acknowledges iCloud Notes Disappearing and Explains How to Fix

Saturday November 16, 2024 9:45 am PST by
Earlier this month, we reported about some iPhone users temporarily losing all of their notes in the Notes app after accepting Apple's updated iCloud terms and conditions. Apple has now indirectly acknowledged this issue in a new support document that outlines steps to follow if your iCloud notes are not appearing on your iPhone, iPad, or Vision Pro. Fortunately, the notes can be re-synced...
iPhone XS Max Black Background

Apple Adds iPhone XS Max and More to Vintage/Obsolete Product Lists

Friday November 15, 2024 8:09 am PST by
Apple today added a few older iPhone and Apple Watch models to the vintage and obsolete products list on its website. Apple has now classified the iPhone 6s Plus and iPhone XS Max as "vintage" worldwide. Apple considers a device to be "vintage" once five years have passed since the company stopped distributing it for sale. Apple and Apple Authorized Service Providers sometimes offer repairs...

Top Rated Comments

foobarbaz Avatar
143 months ago
Just don't use Western Digital. The quality of these drives is very bad. I've had 50 disks in my life and only ones that have failed are WD and same with colleagues and friends. Don't know how they get away with it. Reply to this will be someone saying they are brilliant.

The last sentence should be an indication to how pointless your post is.

No matter which manufacturer, you'll find thousands and thousands of stories like yours, and thousands of people who never had any problem. That's no contradiction given that there are millions of customers out there.

Your personal experience is not statistically significant. Sorry. You can all stop posting it. Thanks.
Score: 22 Votes (Like | Disagree)
Ingot Avatar
143 months ago
Just don't use Western Digital. The quality of these drives is very bad. I've had 50 disks in my life and only ones that have failed are WD and same with colleagues and friends. Don't know how they get away with it. Reply to this will be someone saying they are brilliant.

Go Seagate. Oh and in this pc I have an awesome 1TB Samsung drive that has been flawless for 4 years.

I have had many a seagate drive fail. It is coming to the point that I do not know what brand to trust anymore.
Score: 20 Votes (Like | Disagree)
uaecasher Avatar
143 months ago
Just don't use crapware.
Score: 18 Votes (Like | Disagree)
GoodWatch Avatar
143 months ago
Just don't use Western Digital. The quality of these drives is very bad. I've had 50 disks in my life and only ones that have failed are WD and same with colleagues and friends. Don't know how they get away with it. Reply to this will be someone saying they are brilliant.

Go Seagate. Oh and in this pc I have an awesome 1TB Samsung drive that has been flawless for 4 years.
Wow, 50 discs. I've been using computers since 1981 but still (even with several NAS) never came to 50 discs. Do you run a data centre? :rolleyes:
Score: 17 Votes (Like | Disagree)
ZOZO Avatar
143 months ago
I have had many a seagate drive fail. It is coming to the point that I do not know what brand to trust anymore.

When it comes to hard drives, there really isn't a single company who has a perfect track record. They are complicated to build and operate, so they don't normally last long.
Score: 8 Votes (Like | Disagree)
Jimmy James Avatar
143 months ago
This story is about WD software. Not hardware.

I don't see why you would use this over time machine.
Score: 6 Votes (Like | Disagree)