Apple Hit With Class-Action Lawsuit Over Failing 27" iMac Displays

An Idaho man is suing Apple under California's consumer protection laws because the display on his 27-inch iMac failed 18 months after he bought it -- notably outside the twelve-month standard warranty period, reports GigaOm.

The suit, which refers to a 321-page thread on the Apple Support Community as well as a post on TechCrunch from 2009, asks for more than $5 million in class-action damages and seeks to represent every Apple customer that purchased a 27-inch iMac with an LG display before December 2012.

Lemon iMac

In a complaint filed last week in San Jose, aspiring music teacher Corbin Rasmussen says he thought the iMac was expensive but, relying on Apple’s claims that is was ”designed for a long productive life,” saved up to buy one to use as a home computer and media center,

Rasmussen claims that, after 50 percent of the screen went dim, the iMac became nearly useless for watching movies and made basic web browsing difficult. He complained to Apple, which told him a repair would cost more than $500 since the defect arose after the product’s one year warranty expired.

Popular Stories

iPhone SE 4 Thumb 1

iPhone SE 4 With Apple's Own 5G Modem 'Confirmed' to Launch in March

Tuesday November 19, 2024 12:12 pm PST by
Barclays analyst Tom O'Malley and his colleagues recently traveled to Asia to meet with various electronics manufacturers and suppliers. In a research note this week, outlining key takeaways from the trip, the analysts said they have "confirmed" that a fourth-generation iPhone SE with an Apple-designed 5G modem is slated to launch towards the end of the first quarter next year. In line with previo...
airtag purple

AirTag 2 Rumored to Launch Next Year With These New Features

Sunday November 17, 2024 5:18 am PST by
Apple released the AirTag in April 2021, so it is now three over and a half years old. While the AirTag has not received any hardware updates since then, a new version of the item tracking accessory is rumored to be in development. Below, we recap rumors about a second-generation AirTag. Timing Apple is aiming to release a new AirTag in mid-2025, according to Bloomberg's Mark Gurman....
Magic Mouse Next to Keyboard

No, Apple CEO Tim Cook Didn't Say He Prefers Logitech's MX Master 3 Over the Magic Mouse

Sunday November 17, 2024 3:03 pm PST by
While the Logitech MX Master 3 is a terrific mouse for the Mac, reports claiming that Apple CEO Tim Cook prefers that mouse over the Magic Mouse are false. The Wall Street Journal last month published an interview with Cook, in which he said he uses every Apple product every day. Soon after, The Verge's Wes Davis attempted to replicate using every Apple product in a single day. During that...
Generic iOS 18 Feature Real Mock

Apple Releases iOS 18.1.1 and iPadOS 18.1.1 With Security Fixes

Tuesday November 19, 2024 10:10 am PST by
Apple today released iOS 18.1.1 and iPadOS 18.1.1, minor updates to the iOS 18 and iPadOS 18 operating systems that debuted earlier in September. iOS 18.1.1 and iPadOS 18.1.1 come three weeks after the launch of iOS 18.1. The new software can be downloaded on eligible iPhones and iPads over-the-air by going to Settings > General > Software Update. Apple has also released iOS 17.7.2 for...
at t turbo indicator iphone 16 pro max v0 8hrh7w5f3w1e1

AT&T Turbo Indicator Showing Up in iPhone Status Bar for Subscribers

Wednesday November 20, 2024 3:42 am PST by
AT&T has begun displaying "Turbo" in the iPhone carrier label for customers subscribed to its premium network prioritization service, according to reports on Reddit. The new indicator seems to have started appearing after users updated to iOS 18.1.1, but that could be just coincidence. Image credit: Reddit user No_Highlight7476 The Turbo feature provides enhanced network performance through ...
iPhone 17 Slim Feature Single Camera 1 Redux

'iPhone 17 Air' Rumored to Surpass iPhone 6 as Thinnest iPhone Ever

Monday November 18, 2024 1:07 pm PST by
In a research note with Hong Kong-based investment bank Haitong today, obtained by MacRumors, Apple analyst Jeff Pu said he agrees with a recent rumor claiming that the so-called "iPhone 17 Air" will be around 6mm thick. "We agreed with the recent chatter of an 6mm thickness ultra-slim design of the iPhone 17 Slim model," he wrote. If that measurement proves to be accurate, there would be ...
bug security vulnerability issue fix larry

Make Sure to Update: iOS 18.1.1 and macOS Sequoia 15.1.1 Fix Actively Exploited Vulnerabilities

Tuesday November 19, 2024 10:52 am PST by
The iOS 18.1.1, iPadOS 18.1.1, and macOS Sequoia 15.1.1 updates that Apple released today address JavaScriptCore and WebKit vulnerabilities that Apple says have been actively exploited on some devices. With the JavaScriptCore vulnerability, processing maliciously crafted web content could lead to arbitrary code execution. The WebKit vulnerability had the same issue with maliciously crafted...

Top Rated Comments

d0nK Avatar
144 months ago
Hence the reason for consumer law in the UK.
One year warranty is not good enough.
Simple.
Score: 92 Votes (Like | Disagree)
Philoman Avatar
144 months ago
Complaints are necessary and good for quality control.
Score: 49 Votes (Like | Disagree)
segalas Avatar
144 months ago
He should have purchased Applecare.
Score: 32 Votes (Like | Disagree)
BMcCoy Avatar
144 months ago
Hence the reason for consumer law in the UK.
One year warranty is not good enough.
Simple.

Yup.

We have the Sale Of Goods Act in the UK, which ensures consumer products must be fit for purpose, and last a reasonable length of time, which is usually around 5 years for small and medium electricals, including computers.

Very surprised that the US does not have similar legislation.
Score: 30 Votes (Like | Disagree)
oopl Avatar
144 months ago
I'm glad I didn't have to deal with this issue.
I do agree that 1 year warranty is not enough.
Step up the consumer protection laws U.S.
Score: 26 Votes (Like | Disagree)
cere Avatar
144 months ago
I see how purchasing a $2,000 equals to a $5,000,000 reward. Times like this, I hope Apple lawyers burry the guy

It's not $5 million for him. The $5 million is the amount of the class action suit.
Score: 21 Votes (Like | Disagree)