Owners of Late 2013 Retina MacBook Pros Reporting Keyboard and Trackpad Freezes, Boot Camp Install Issues

A growing number of Late 2013 Retina MacBook Pro owners in Apple Support Communities forum threads are reporting various problems with both the 13 and 15-inch models of the laptop, including lockups with the keyboard and trackpad on the 13-inch version, as well as difficulties installing Windows 8 and Windows 8.1 through Apple's Boot Camp utility on both models. haswell_mbpfamily_2013
According to users in a support thread spanning over 14 pages, the trackpad and the keyboard on the 13-inch Retina MacBook Pro are reportedly locking up at random during use, with a hard reset through the machine's power button appearing to be the only present solution to the problem. Users are also reporting that a reset of the MacBook's System Management Controller (SMC) appears to be ineffective, and a small survey of users within the thread show that the problem is affecting all three configurations of the 13-inch model. Currently, it is unknown as to whether the freezes are a hardware or software problem, as Apple has not officially commented on the errors.

Meanwhile, users in another support thread spanning over 8 pages are reporting occassional failures when trying to install Windows 8 and Windows 8.1 on both the new 13 and 15-inch Retina MacBook Pro. The errors appear to be with the partition that Boot Camp creates in order to install Windows 8, as users in the thread have reported freezes and copy errors with methods such as insallation through a USB drive and DVD installation via external SuperDrive.

However, a post in the support thread directing users to select specific options within Boot Camp Assistant has been marked as a solution to the issue, with users reporting successful installations of Windows 8 and Windows 8.1 after using the method. It is also likely that Apple may issue an official EFI update to address these Boot Camp install errors in the near future, as one for the Late 2013 iMac addressing the problem was issued shortly after its release.

Apple unveiled the new 13 and 15-inch Retina MacBook Pros at its media event last week, which were updated with Intel’s latest processors for enhanced performance and significantly improved battery life. Apple also reduced the pricing of the new Retina MacBook Pros by $200, offering the entry level 13-inch version for $1,299 and the entry level 15-inch model for $1,999. The updated MacBooks are available from Apple's Online Store and at its various retail locations.

Related Roundup: MacBook Pro
Buyer's Guide: MacBook Pro (Neutral)
Related Forum: MacBook Pro

Popular Stories

AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
Beyond iPhone 13 Better Triad

Apple's 20th Anniversary iPhone May Finally Go All Screen

Tuesday April 15, 2025 6:31 am PDT by
Apple is preparing a "bold" new iPhone Pro model for the iPhone's 20th anniversary in 2027, according to Bloomberg's Mark Gurman. As part of what's being described as a "major shake-up," Apple is said to be developing a design that makes more extensive use of glass – and this could point directly to the display itself. Here's the case for Apple releasing a truly all-screen iPhone with no...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...
CarPlay Hero

Apple Releases Wireless CarPlay Fix

Wednesday April 16, 2025 11:28 am PDT by
If you have been experiencing issues with wireless CarPlay in your vehicle lately, it was likely due to a software bug that has now been fixed. Apple released iOS 18.4.1 today, and the update's release notes say it "addresses a rare issue that prevents wireless CarPlay connection in certain vehicles." If wireless CarPlay was acting up for you, updating your iPhone to iOS 18.4.1 should...
top stories 2025 04 19

Top Stories: iPhone 17 Pro Rumors, CarPlay Bug Fix, and More

Saturday April 19, 2025 6:00 am PDT by
This week saw rumor updates on the iPhone 17 Pro and next-generation Vision Pro, while a minor iOS 18.4.1 update delivered not just security fixes but also a fix for some CarPlay issues. We also looked ahead at what else is in Apple's pipeline for the rest of 2025 and even the 20th-anniversary iPhone coming in 2027, so read on below for all the details on these stories and more! iPhone 17 ...
iOS 19 Roundup Feature

iOS 19 Will Add These New Features to Your iPhone

Tuesday April 15, 2025 7:37 am PDT by
The first iOS 19 beta is less than two months away, and there are already a handful of new features that are expected with the update. Apple should release the first iOS 19 beta to developers immediately following the WWDC 2025 keynote, which is scheduled for Monday, June 9. Following beta testing, the update should be released to the general public in September. Below, we recap the key...

Top Rated Comments

Skika Avatar
150 months ago
rmbp 2012 master race. :cool:

enjoy ur freeze 2013

Enjoy your inferior graphics, pleb.
Score: 41 Votes (Like | Disagree)
appl3kill Avatar
150 months ago
rmbp 2012 master race. :cool:

Enjoy your freeze 2013.
Score: 30 Votes (Like | Disagree)
fpsBeaTt Avatar
150 months ago
Enjoy your inferior graphics, pleb.

Yeah, really missing the 5% gain the 750m gives over the 650m here.
Score: 25 Votes (Like | Disagree)
Mr Fusion Avatar
150 months ago
"It just works..." :cool:
Score: 21 Votes (Like | Disagree)
StealthGhost Avatar
150 months ago
Enjoy your inferior graphics, pleb.

650m is better than Iris Pro

http://www.anandtech.com/show/6993/intel-iris-pro-5200-graphics-review-core-i74950hq-tested
Score: 18 Votes (Like | Disagree)
downpour Avatar
150 months ago
Ive had this issue with my 2012 rMBP as well.

Why has Jony Ive got your Macbook?

;)
Score: 13 Votes (Like | Disagree)