Retina MacBook Pro Users Still Complaining of Image Persistence

Back in late June, we reported that some early purchasers of Apple's Retina MacBook Pro were experiencing image persistence or "ghosting" issues in which remnants of previously-displayed windows remain visible on the screen for sometime afterward.

Apple was reportedly replacing the affected machines and DisplayMate's Ray Soneira had indicated that it was likely to be an early production issue, but three months later users are still complaining about the issue. Extensive threads in the MacRumors forums and at Apple Support Communities have been tracking the issue, which preferentially affects displays manufactured by LG. Displays manufactured by Samsung do not generally appear to be suffering from the problem.

retina macbook pro image persistence
Example of image persistence after just 10 minutes on screen

Several of the affected users report being on their third or fourth machine and still receiving units that are affected by the issue. But even as Apple is replacing machines showing image persistence, the company has posted a new support document stating that the phenomenon is normal on the in-plane switching (IPS) displays used in the Retina MacBook Pro and other products.

On an IPS display, when an image such as a login window is left on screen for a long period of time, you may temporarily see a faint remnant of the image even after a new image replaces it. This is referred to as "persistence," "image retention," or "ghosting." This is normal behavior for an IPS display, and the faint image will disappear over time.

You can prevent image persistence by using the display sleep feature to turn off the display when it is not in use. You can also use a screen saver to make sure that a static image isn't on the display for long periods of time. Both of these features are on by default in Mac OS X, but you can adjust the settings as needed.

As noted in our forum thread users can paste the following command into Terminal in order to determine the manufacturer of their displays:

ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

Model numbers beginning with "LP" indicate an LG display while model number beginning with "LSN" correspond to Samsung displays. A number of those affected by the issue indicate that it was not necessarily noticeable at first but has seemed to worsen over time, and a checkerboard image posted to our forums can be used to help assess the severity of the problem. Users with significant issues should, however, be able to easily see the image persistence when moving any window away from a contrasting background after even just a few minutes on the screen.

Related Roundup: MacBook Pro

Popular Stories

AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iphone 17 air dummy unbox therapy

iPhone 17 Air's Extreme Thinness Demoed in New Video

Tuesday April 22, 2025 10:22 am PDT by
Apple plans to release an all-new super thin iPhone this year, debuting it alongside the iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max. We've seen pictures of dummy models, cases, and renders with the design, but Lewis Hilsenteger of Unbox Therapy today showed off newer dummy models that give us a better idea of just how thin the "iPhone 17 Air" will be. The iPhone 17 Air is expected to be ...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
ipad air windows 11 arm

M2 iPad Air Runs Windows 11 ARM via Emulation, Thanks to EU Rules

Tuesday April 22, 2025 5:01 am PDT by
A developer has demonstrated Windows 11 ARM running on an M2 iPad Air using emulation, which has become much easier since the EU's Digital Markets Act (DMA) regulations came into effect. As spotted by Windows Latest, NTDev shared an instance of the emulation on social media and posted a video on YouTube (embedded below) demonstrating it in action. The achievement relies on new EU regulatory...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...
iOS 18

iOS 18.5 Includes Only a Few Changes So Far

Monday April 21, 2025 11:00 am PDT by
Apple seeded the third beta of iOS 18.5 to developers today, and so far the software update includes only a few minor changes. The changes are in the Mail and Settings apps. In the Mail app, you can now easily turn off contact photos directly within the app, by tapping on the circle with three dots in the top-right corner. In the Settings app, AppleCare+ coverage information is more...
Beyond iPhone 13 Better Triad

Apple's 20th Anniversary iPhone May Finally Go All Screen

Tuesday April 15, 2025 6:31 am PDT by
Apple is preparing a "bold" new iPhone Pro model for the iPhone's 20th anniversary in 2027, according to Bloomberg's Mark Gurman. As part of what's being described as a "major shake-up," Apple is said to be developing a design that makes more extensive use of glass – and this could point directly to the display itself. Here's the case for Apple releasing a truly all-screen iPhone with no...
CarPlay Hero

Apple Releases Wireless CarPlay Fix

Wednesday April 16, 2025 11:28 am PDT by
If you have been experiencing issues with wireless CarPlay in your vehicle lately, it was likely due to a software bug that has now been fixed. Apple released iOS 18.4.1 today, and the update's release notes say it "addresses a rare issue that prevents wireless CarPlay connection in certain vehicles." If wireless CarPlay was acting up for you, updating your iPhone to iOS 18.4.1 should...

Top Rated Comments

jeremy h Avatar
164 months ago
You now actually need to use screen savers again? Who-hoo - back to the 90's... Now, where did I put that floppy disc with the flying toasters on again?
Score: 40 Votes (Like | Disagree)
Primus84 Avatar
164 months ago
And this is why you don't buy Rev. A Apple products.
Score: 32 Votes (Like | Disagree)
deadlystriker Avatar
164 months ago
If ghosting is "normal" then why are they replacing machines?
Score: 27 Votes (Like | Disagree)
Sequin Avatar
164 months ago
That's ridiculous. This shouldn't happen for something so extremely overpriced.
Score: 25 Votes (Like | Disagree)
camnchar Avatar
164 months ago
No ghosting here, Samsung display.

Go ... Samsung?
Score: 21 Votes (Like | Disagree)
raazman Avatar
164 months ago
Oh please, this is nothing new. My 24" iMac from 2009 does the exact same thing.

And you're fine with that, despite paying for it??
Score: 15 Votes (Like | Disagree)