Apple Staffing Up for iPhone 5 Pre-orders Beginning on Morning of Friday, September 14?

apple store app iconApple's policies for pre-orders of its popular iOS devices have varied over the years, with the iPhone 4S being scheduled for a 12:01 AM Pacific Time launch on the Friday following the media event, although Apple's pre-orders didn't actually begin until nearly 45 minutes after the appointed time.

Last month, iMore reported that pre-orders were scheduled to begin on the same day as the media event, with availability set for nine days later. An exact timeframe for the pre-order launch was not given in the report, but a same-day window likely pointed toward pre-orders going live soon after the event as the Apple online store comes back online.

MacRumors is now hearing that pre-orders may not begin tomorrow following the media event and that they may instead start on Friday morning in a scenario similar to last year's debut. We're hearing that certain portions of Apple's online sales support team are significantly increasing their staffing levels beginning at 6:00 AM Eastern on Friday, with a major surge for the initial shift beginning at that time and a sustained level of high staffing for at least the remainder of the day.

It is unclear whether pre-orders would begin immediately at the 6:00 AM shift start or some time shortly afterward, but these staffing levels suggest that customers may have to wait until the end of this week to pre-order their new iPhones for delivery a week later.

Related Forum: iPhone

Popular Stories

apple store down feature

Here's Why the Apple Store is Going Down

Thursday November 27, 2025 1:01 pm PST by
Apple's online store is going down for a few hours on a rolling country-by-country basis right now, but do not get your hopes up for new products. Apple takes its online store down for a few hours ahead of Black Friday every year to tease/prepare for its annual gift card offer with the purchase of select products. The store already went down and came back online in Australia and New Zealand, ...
iPhone Pocket Short

iPhone Pocket is Now Completely Sold Out Worldwide

Tuesday November 25, 2025 7:16 am PST by
Apple recently teamed up with Japanese fashion brand ISSEY MIYAKE to create the iPhone Pocket, a limited-edition knitted accessory designed to carry an iPhone. However, it is now completely sold out in all countries where it was released. iPhone Pocket became available to order on Apple's online store starting Friday, November 14, in the United States, France, China, Italy, Japan, Singapore, ...
New Intel Logo

Apple and Intel Rumored to Partner on Mac Chips Again in a New Way

Friday November 28, 2025 7:33 am PST by
While all Macs are now powered by Apple's custom-designed chips, a new rumor claims that Apple may rekindle its partnership with Intel, albeit in a new and limited way. Apple supply chain analyst Ming-Chi Kuo today said Intel is expected to begin shipping Apple's lowest-end M-series chip as early as mid-2027. Kuo said Apple plans to utilize Intel's 18A process, which is the "earliest...
streaming black friday 2025

Best Black Friday Streaming Deals - Save Big on Apple TV, Disney+, Hulu, and More

Thursday November 27, 2025 1:14 pm PST by
We've been focusing on deals on physical products over the past few weeks, but Black Friday is also a great time of year to purchase a streaming membership. Some of the biggest services have great discounts for new and select returning members this week, including Apple TV, Disney+, Hulu, Paramount+, Peacock, and more. Note: MacRumors is an affiliate partner with some of these vendors. When...
iphone air camera

iPhone Air Flop Sparks Industry Retreat From Ultra-Thin Phones

Thursday November 27, 2025 3:14 am PST by
Apple's disappointing iPhone Air sales are causing major Chinese mobile vendors to scrap or freeze their own ultra-thin phone projects, according to reports coming out of Asia. Since the ‌iPhone Air‌ launched in September, there have been reports of poor sales and manufacturing cuts, while Apple's supply chain has scaled back shipments and production. Apple supplier Foxconn has...
iphone black friday gold

The Best Black Friday iPhone Deals Still Available

Friday November 28, 2025 6:24 am PST by
Cellular carriers have always offered big savings on the newest iPhone models during the holidays, and Black Friday 2025 sales have kicked off at AT&T, Verizon, T-Mobile, and more. Right now we're tracking notable offers on the iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, and iPhone Air. For even more savings, keep an eye on older models during the holiday shopping season. Note: MacRumors is...
Apple Foldable Thumb

Foldable iPhone to Debut These Three Breakthrough Features

Tuesday November 25, 2025 7:09 am PST by
Apple's first foldable iPhone is expected to launch alongside the iPhone 18 Pro models in fall 2026, and it's shaping up to include three standout features that could set it apart from the competition. The book-style foldable will reportedly feature an industry-first 24-megapixel under-display camera built into the inner display, according to a recent JP Morgan equity research report. That...

Top Rated Comments

Patriot24 Avatar
173 months ago
They are doubling-down on staffing.
Score: 25 Votes (Like | Disagree)
gmanist1000 Avatar
173 months ago
As long as their servers hold up enough for me to order, it doesn't matter when they do it :)
Score: 17 Votes (Like | Disagree)
applesith Avatar
173 months ago
If it makes it any easier, I'll pre-order right now!
Score: 10 Votes (Like | Disagree)
Patriot24 Avatar
173 months ago

Apple likes crowds, headlines & control.

They're going to milk this for all its worth.

People always say the above as if it is a bad thing. If you were running a company and launching new products, you would probably want as much fanfare and buzz as possible to drive sales.

Apple is in business to make money. So far their launch strategies have worked out pretty well for them, I'd say.
Score: 8 Votes (Like | Disagree)
jj47 Avatar
173 months ago
This is bad news.

Hopefully they do open up orders right after the keynote.
Score: 8 Votes (Like | Disagree)
D.T. Avatar
173 months ago
Friday might be an expensive morning :apple:

Hahaha, yeah, that buying momentum can sneak up on you:

"OK, iPhone 5, let's see in black, same data plan ... oh what the heck, new MBP retina, 27" Thunderbolt display ..." :D
Score: 6 Votes (Like | Disagree)