Apple Geniuses Serving 50,000 Users Per Day as 2012 Store Visits Approach 300 Million
With Apple opening a pair of new Canadian retail stores this past weekend in Halifax, Nova Scotia and Coquitlam, British Columbia, The Loop shares some fresh data on the company's retail chain performance.
Following the two grand openings this weekend, Apple now has 375 stores worldwide, and Apple notes that those stores have seen nearly 300 million visitors so far this year, or roughly 3500 visitors per store per day. Those numbers obviously vary significantly from store-to-store and day-to-day, but the company clearly continues to attract both new and existing customers to test drive Apple's products, make purchases, and seek support.
While meeting with Apple, I was able to get a few details about how the retail operation is going overall.
According to Apple, the company has seen almost 300 million worldwide visitors so far in 2012. To give you some type of comparison, by July 2011, the population of the United States was estimated to be 311 million people.
Opening day rush at Apple's new Halifax retail store (Source: The Loop)On the support side, Apple now reports that the company's retail store Genius Bars are now serving 50,000 users per day, or about 130 per store per day.
Apple has been working hard to meet surging demand for its retail stores, opening new stores on a regular basis and expanding or replacing some of its smaller outdated locations. The company has also been looking for ways to increase Genius Bar availability at its existing stores, increasing multitasking demands on its staff several years ago and even mocking up redesigned Genius Bars that could serve more customers at a time.
Update: The Loop has clarified that the store visitor numbers refer to fiscal 2012 rather than calendar 2012, meaning that the company is seeing closer to 2500 visitors per day at its stores on average.
Popular Stories
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices.
iPhone 17 Pro concept based on rumors
Below, we recap key changes rumored for the iPhone 17 Pro models as of January 2025:
More aluminum: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models ...
Apple designed Macs with Apple silicon chips to automatically turn on and start up when the Mac's lid is opened or when the Mac is connected to power, but there is a workaround in macOS Sequoia if you don't like this behavior.
In a new support document, Apple provided separate instructions on how to prevent an Apple silicon Mac from turning on when the lid is opened or when it's connected to ...
Since iOS 18 was released in September 2024, Apple has introduced an unprecedented number of new features and improvements across several point updates. With iOS 18.1, 18.2, and 18.3, users have seen a host of tweaks and changes designed to enhance everything from the Mail app to Camera Control on the iPhone 16.
Below, we've listed 50 of the features and changes that have been rolled out...
This year, Apple is expected to discontinue the iPhone "Plus" device in its iPhone 17 lineup to make way for an iPhone "Air," so-called because of its thin profile.
Below is a compilation of every rumor and leak we have registered from reputable sources thus far about Apple's new entry in its flagship smartphone lineup.
iPhone 17 "Air"?
About the Name
There has been some uncertainty...
Apple regularly releases new firmware for the AirPods, AirPods Pro, and AirPods Max, but the company has historically provided limited information on how to initiate an update. That changed today, and Apple updated its AirPods firmware support page with more specific instructions.
Prior to today, here's what Apple said on the subject:
Firmware updates are delivered automatically while your...
On January 27, Apple released iOS 18.3, iPadOS 18.3, and macOS Sequoia 15.3, which means we're now ready for a new round of beta testing. The next betas are rumored to have important new Siri Apple Intelligence features, so when can we expect the software?
There are typically few pauses between beta updates, and Apple often seeds a new beta just a day or two after new software comes out....
During today's earnings call covering the first fiscal quarter of 2025, Apple CEO Tim Cook was asked about whether he felt there was room for form factor innovation in future iPhone models, with the question hinting perhaps spurred by rumors of the upcoming
"iPhone 17 Air."
Cook often declines to provide insight into future products during earnings calls, but he did give an encouraging...
Microsoft has announced an update to Windows 11 that allows iPhone users to access their devices directly from the Start menu, bringing feature parity with its existing Android phone integration.
The new functionality lets you view your device's battery status, cellular connectivity, and recent activities without leaving the Windows environment. You can also access messages, calls, and file...
