Tim Cook's Email to Apple Staff Regarding Supplier Responsibility Report

tim cook headshotEarlier today, Apple released its 2012 Supplier Responsibility Progress Report, an annual report that was supplemented for the first time by a public list of over 150 companies that supply components and manufacturing services to the company.

As related by French site MacGeneration, Apple CEO Tim Cook sent the following email to company employees today addressing the developments on the supplier responsibility front:

Team,

We've just released our sixth annual update on conditions in Apple's supply chain, and I want to personally share some of the results with you.

We insist that our manufacturing partners follow Apple's strict code of conduct, and to make sure they do, the Supplier Responsibility team led more than 200 audits at facilities throughout our supply chain last year. These audits make sure that working conditions are safe and just, and if a manufacturer won't live up to our standards, we stop working with them.

Thanks to our supplier responsibility program, we've seen dramatic improvements in hiring practices by our suppliers. To prevent the use of underage labor, our team interviews workers, checks employment records and audits the age verification systems our suppliers use. These efforts have been very successful and, as a result, cases of underage labor were down sharply from last year. We found no underage workers at our final assembly suppliers, and we will not rest until the number is zero everywhere.

We've also used our influence to substantially improve living conditions for the people who make our products. Apple set a new standard for suppliers who offer employee housing, to ensure that dormitories are comfortable and safe. To meet our requirements, many suppliers have renovated their dorms or built new ones altogether.

Finding and correcting problems is not enough. Our team has built an ambitious training program to educate workers about Apple's code of conduct, workers' rights, and occupational health and safety. More than one million people know about these rights because they went to work for an Apple supplier. Additionally, Apple offers continuing education programs free of charge at many manufacturing sites in China. More than 60,000 workers have enrolled in classes to learn business, entrepreneurial skills or English.

Finally, we are taking a big step today toward greater transparency and independent oversight of our supply chain by joining the Fair Labor Association. The FLA is a leading nonprofit organization dedicated to improving conditions for workers around the world, and we are the first technology company they've approved for membership. The FLA's auditing team will have direct access to our supply chain and they will report their findings independently on their website.

No one in our industry is driving improvements for workers the way Apple is today. I encourage you to take some time to read more about these efforts, so that you can be as proud of Apple's contributions in this area as I am. The details are online now at apple.com/supplierresponsibility.

Tim

Today has been a busy day on the environmental responsibility and worker rights fronts for Apple, with the company also announcing a partnership with the Fair Labor Association to monitor conditions at suppliers' facilities and an expanded recycling program in the UK, Germany, and France. News also surfaced today regarding Apple's efforts to transition to halogen-free power and USB cables for its products.

Popular Stories

Apple iPhone 16e Feature

Apple Announces iPhone 16e With A18 Chip and Apple Intelligence, Pricing Starts at $599

Wednesday February 19, 2025 8:02 am PST by
Apple today introduced the iPhone 16e, its newest entry-level smartphone. The device succeeds the third-generation iPhone SE, which has now been discontinued. The iPhone 16e features a larger 6.1-inch OLED display, up from a 4.7-inch LCD on the iPhone SE. The display has a notch for Face ID, and this means that Apple no longer sells any iPhones with a Touch ID fingerprint button, marking the ...
iphone 17 pro asherdipps

iPhone 17 Pro Models Rumored to Feature Aluminum Frame Instead of Titanium Frame

Tuesday February 18, 2025 12:02 pm PST by
Over the years, Apple has switched from an aluminum frame to a stainless steel frame to a titanium frame for its highest-end iPhones. And now, it has been rumored that Apple will go back to using aluminum for three out of four iPhone 17 models. In an investor note with research firm GF Securities, obtained by MacRumors this week, Apple supply chain analyst Jeff Pu said the iPhone 17, iPhone...
apple launch feb 2025 alt

Here Are the New Apple Products We're Still Expecting This Spring

Thursday February 20, 2025 5:06 am PST by
Now that Apple has announced its new more affordable iPhone 16e, our thoughts turn to what else we are expecting from the company this spring. There are three product categories that we are definitely expecting to get upgraded before spring has ended. Keep reading to learn what they are. If we're lucky, Apple might make a surprise announcement about a completely new product category. M4...
Generic iOS 18

Here's When Apple Will Release iOS 18.4

Wednesday February 19, 2025 11:38 am PST by
Following the launch of the iPhone 16e, Apple updated its iOS 18, iPadOS 18, and macOS Sequoia pages to give a narrower timeline on when the next updates are set to launch. All three pages now state that new Apple Intelligence features and languages will launch in early April, an update from the more broader April timeframe that Apple provided before. The next major point updates will be iOS ...
apple launch feb 2025

Tim Cook Teases an 'Apple Launch' Next Wednesday

Thursday February 13, 2025 8:07 am PST by
In a social media post today, Apple CEO Tim Cook teased an upcoming "launch" of some kind scheduled for Wednesday, February 19. "Get ready to meet the newest member of the family," he said, with an #AppleLaunch hashtag. The post includes a short video with an animated Apple logo inside a circle. Cook did not provide an exact time for the launch, or share any other specific details, so...
apple c1

Apple Unveils 'C1' as First Custom Cellular Modem

Wednesday February 19, 2025 8:08 am PST by
Apple today announced its first custom cellular modem with the name "C1," debuting in the all-new iPhone 16e. The new modem contributes to the iPhone 16e's power efficiency, giving it the longest battery life of any iPhone with a 6.1-inch display, such as the iPhone 15 and iPhone 16. Expanding the benefits of Apple silicon, C1 is the first modem designed by Apple and the most...
Apple Northbrook

Apple Store Permanently Closing at Struggling Mall in Chicago Area

Tuesday February 18, 2025 8:46 pm PST by
Apple is permanently closing its retail store at the Northbrook Court shopping mall in the Chicago area. The company confirmed the upcoming closure today in a statement, but it has yet to provide a closing date for the location. Apple Northbrook opened in 2005, and the store moved to a larger space in the mall in 2017. Apple confirmed that affected employees will continue to work for the...

Top Rated Comments

mjtomlin Avatar
171 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.

Because Steve Jobs never caved into the "bragging" mindset that all expect. He knew Apple was doing the right thing and that's all that mattered to him. This is what infuriated Green Peace the most - that Steve Jobs never gave them what they wanted... an environmental roadmap, which is how Green Peace rates companies; not on what they do, but what they promise to do whether they do it or not, which seems really stupid.

I think being the former "supply guy," Tim Cook is more in tune with what's expected and more willing to be transparent about it, especially since he's the one that made it happen.
Score: 17 Votes (Like | Disagree)
thetexan Avatar
171 months ago
Or you could take some of those billions of dollars you're sitting on and those new billions of dollars in profits you make and work with suppliers to open some factories in the US.
Score: 12 Votes (Like | Disagree)
miles01110 Avatar
171 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.
Score: 12 Votes (Like | Disagree)
admanimal Avatar
171 months ago
Good to see Tim caring about human atrocities, unlike his predecessor.

They may have just joined the FLA, but Apple has been doing supplier responsibility reports since 2007.
Score: 10 Votes (Like | Disagree)
Bisz Avatar
171 months ago
I'm liking all of the communications we've seen from Tim, he seems like a great guy to lead Apple.
Score: 8 Votes (Like | Disagree)
Thunderhawks Avatar
171 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.

I don't think it took Tim to become CEO to do this.

These programs were most likely in place already, just not used for PR.

Impossible that even under Jobs Apple wouldn't monitor its suppliers.

Apple is too smart for that.
Score: 8 Votes (Like | Disagree)