Apple Begins Refunding Lion Overcharges

itunesemail1
Apple has started refunding users who were charged multiple times for their Lion purchases. We reported last week on a user whose checking account was drained of nearly $4,000 when he was charged 122 times for Lion. The email above was sent to a user who was charged 8 times.

John Christman, the user who was charged 122 times was eventually made whole:

Apple kept me on a very need-to-know basis all along, but once I confirmed the money was in my PayPal account, he then asked for a list of fees to review. Once he saw the fees (very minimal), he offered to pay them and give me a bit extra to pay any additional fees I incur.

Other users who were double charged may see similar emails soon.

Popular Stories

CarPlay Hero

Apple Releases Wireless CarPlay Fix

Wednesday April 16, 2025 11:28 am PDT by
If you have been experiencing issues with wireless CarPlay in your vehicle lately, it was likely due to a software bug that has now been fixed. Apple released iOS 18.4.1 today, and the update's release notes say it "addresses a rare issue that prevents wireless CarPlay connection in certain vehicles." If wireless CarPlay was acting up for you, updating your iPhone to iOS 18.4.1 should...
AirPods Pro 3 Mock Feature

AirPods Pro 3 Just Months Away – Here's What We Know

Friday April 18, 2025 5:16 am PDT by
Despite being more than two years old, Apple's AirPods Pro 2 still dominate the premium wireless‑earbud space, thanks to a potent mix of top‑tier audio, class‑leading noise cancellation, and Apple's habit of delivering major new features through software updates. With AirPods Pro 3 widely expected to arrive in 2025, prospective buyers now face a familiar dilemma: snap up the proven...
iphone 16 pro models 1

17 Reasons to Wait for the iPhone 17

Thursday April 17, 2025 4:12 am PDT by
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we often get rumored features months ahead of launch. The iPhone 17 series is no different, and we already have a good idea of what to expect from Apple's 2025 smartphone lineup. If you skipped the iPhone...
Beyond iPhone 13 Better Triad

Apple's 20th Anniversary iPhone May Finally Go All Screen

Tuesday April 15, 2025 6:31 am PDT by
Apple is preparing a "bold" new iPhone Pro model for the iPhone's 20th anniversary in 2027, according to Bloomberg's Mark Gurman. As part of what's being described as a "major shake-up," Apple is said to be developing a design that makes more extensive use of glass – and this could point directly to the display itself. Here's the case for Apple releasing a truly all-screen iPhone with no...
maxresdefault

iPhone 17 Pro Launching Later This Year With These 12 New Features

Sunday April 13, 2025 7:52 am PDT by
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices. Subscribe to the MacRumors YouTube channel for more videos. Below, we recap key changes rumored for the iPhone 17 Pro models as of April 2025: Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and ...
iOS 19 Roundup Feature

iOS 19 Will Add These New Features to Your iPhone

Tuesday April 15, 2025 7:37 am PDT by
The first iOS 19 beta is less than two months away, and there are already a handful of new features that are expected with the update. Apple should release the first iOS 19 beta to developers immediately following the WWDC 2025 keynote, which is scheduled for Monday, June 9. Following beta testing, the update should be released to the general public in September. Below, we recap the key...
tvOS 18 Thumb 1

Apple Releases tvOS 18.4.1

Wednesday April 16, 2025 10:04 am PDT by
Apple today released tvOS 18.4.1, a minor update to the tvOS 18 operating system that came out last September. tvOS 18.4.1 comes two weeks after Apple released tvOS 18.4, and it is available for the Apple TV 4K and Apple TV HD models. tvOS 18.4.1 can be downloaded using the Settings app on the ‌Apple TV‌. Open up Settings and go to System > Software Update to get the new software....
iPhone Security Feature 25

Five iPhone Security Features You Should Be Using

Wednesday April 16, 2025 4:15 pm PDT by
Apple has quite a few security features that it's added to iPhones, iPads, and Macs over the years. Now more than ever, it's important to make sure you're taking advantage of the built-in security tools that are available to keep yourself and your data safe, so we've rounded up a list of the most important options. If you don't already have these enabled, you might want to consider turning...
vision air cable

Images of Apple 'Vision Air' Power Cable Emerge Online

Thursday April 17, 2025 5:55 am PDT by
More images of a redesigned power cable allegedly for a future Apple "Vision Air" headset were today shared online by the prototype collector and leaker known as "Kosutami." Yesterday, the leaker explained that the Apple "Vision Air" will feature a thinner design and switch the battery enclosure and several of its internal structures to titanium to reduce the device's overall weight. Most of ...

Top Rated Comments

reden Avatar
179 months ago
I hope Apple ended up giving that guy lion for free.
Score: 34 Votes (Like | Disagree)
thelead Avatar
179 months ago
The fella got his money back, he deserves no more than that. The faster the world learns that suing and seeking damages is not the only solution to their problems, the better!
When you mess with somebody's mortgage payment, they deserve more than there money back. This can create credit problems... I'm usually with those thinking that suing has gone overboard but in this situation, it may merit legal action.
Score: 22 Votes (Like | Disagree)
thelead Avatar
179 months ago
Yes but it was his fault also. Credit card!, Credit card!, Credit card!

What if you choose not to have a credit card?
Score: 17 Votes (Like | Disagree)
gnasher729 Avatar
179 months ago
how about some personal responsibilty. yes it wasn't his fault but you shouldn't link a debit card for things like this. this is exactly what credit cards are for. if you do a dispute it doesn't tie up all your bank account funds.

I fully agree with the "personal responsibility". It was Apple's fault to take the extra money, so they must take responsibility and put it all right.
Score: 15 Votes (Like | Disagree)
Illumination Avatar
179 months ago
The only entity at fault is Apple. PayPal is a payment processor that does what Apple asks. The consumer was consuming. The bank allowed the payment processor to do what it does. Apple caused this.

You guys are saying that if he had used a credit card, there would have been more of a dispute process, but there is no dispute, this was Apple's system going haywire in a once-in-a-lifetime fluke. If you wanna blame someone for the speed at which banks work, blame the banks' EFT/ACH system. But Apple still screwed people regardless of what above-and-beyond precautions the consumer didn't take.

And I GUARANTEE that the $4k guy could get something more from Apple if he complained even just a little.

yes but if he used a credit card he would still have his money to pay his morgage while the banks/apple figure it. so silly people can not grasp that.
these things happen all the time maybe not to this extent but they happen.
It's so silly that people cannot grasp the fact that this should not have happened in the first place.
Score: 11 Votes (Like | Disagree)
DroidRules Avatar
179 months ago
Why? Because the individual in question cannot properly manage his money financially.
Let's be serious, what type of responsible person doesn't have a six month cushion saved before buying a house? If a $4k overdraft overextends someone to the extent that they can't pay their mortgage, maybe they shouldn't be committing to purchasing a house in the first place? And, maybe they shouldn't be spending $30 on an operating system upgrade if they don't have that cushion.
What happened to personal fiscal responsibility?

Really? You're judging someone because they don't have 6 months saved? You're pretty daft if you think this man is in any way at fault for APPLE charging his account 120 times.

God forbid he try and spend $30..... wow what a moron.`
Score: 10 Votes (Like | Disagree)