Apple Preps Retail Employees for Rollout of 'Joint Venture' Services
As
expected, Apple's
"secret" meeting for retail store employees last night was in fact targeted at sharing information on the company's forthcoming "Joint Venture" service that will roll out over the next few days, primarily focusing on providing advanced and priority technical support to small businesses.
9 to 5 Mac and our own sources have provided a few details on the program, which will cost $499 per year for up to five machines and $99 per year for each additional machine. The program offers a number of benefits, including:
- Genius Bar telephone support and priority access: Users will be able to receive call-in technical support from Apple Geniuses rather than having to visit an Apple Store. Those that do elect to stop by an Apple Store for in-person consultations will receive priority access.
- Loaner computers: For repairs scheduled to take more than 24 hours, Apple will provide loaner 15-inch MacBook Pros to carry users through while their own machines are out of commission.
- Workshops and setup: Specialized workshops will be held to assist small businesses with increasing the effectiveness of their Macs and other devices. Apple Geniuses will also provide setup for new machines, including data transfers and configuration of Microsoft Exchange and other services to work with companies' existing systems.
Popular Stories
Apple is set to release iOS 18.2 in early December, bringing the second round of Apple Intelligence features to iPhone 15 Pro and iPhone 16 models. This update brings several major advancements to Apple's AI integration, including completely new image generation tools and a range of Visual Intelligence-based enhancements. There are a handful of new non-AI related feature controls incoming as...
Apple's iPhone development roadmap runs several years into the future and the company is continually working with suppliers on several successive iPhone models simultaneously, which is why we sometimes get rumored feature leaks so far ahead of launch. The iPhone 17 series is no different – already we have some idea of what to expect from Apple's 2025 smartphone lineup.
If you plan to skip...
WhatsApp is set to end support for iOS versions older than iOS 15.1 from May next year, removing the chat platform's compatibility with several iPhone models in the process.
From May 5, 2025, WhatsApp will no longer be compatible with iPhone 5s, iPhone 6, and iPhone 6 Plus models. Users with those devices won't be able to access the encrypted chat service after the specified date unless they ...
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch for 10 more months, there are already plenty of rumors about the devices.
An imaginative iPhone 17 Pro concept based on rumors
Below, we recap key changes rumored for the iPhone 17 Pro models so far:
Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro ...
Apple is expected to kick off 2025 by launching an all-new smart home hub, also referred to as a "command center," as early as March.
The hub is expected to feature around a six-inch display that can be attached to a tabletop base with a speaker, or mounted on a wall. The device is said to run a new "homeOS" operating system with a customizable widget-focused home screen, and it is expected...
On this week's episode of The MacRumors Show, we discuss the recently leaked design of the iPhone 17 "Air" and iPhone 17 Pro.
Subscribe to The MacRumors Show YouTube channel for more videos
Earlier this week, a report from The Information's Wayne Ma revealed that the iPhone 17 Air will have a thickness of between 5mm and 6mm, which would make it the thinnest iPhone ever. In comparison, iPhone ...
Despite being released over two years ago, Apple's AirPods Pro 2 continue to dominate the wireless earbud market. However, with the AirPods Pro 3 expected to launch sometime in 2025, anyone thinking of buying Apple's premium earbuds may be wondering if the next generation is worth holding out for.
Apart from their audio and noise-canceling performance, which are generally regarded as...
Although Black Friday has ended, Cyber Week is here and you can find great deals on numerous Apple devices right now. This includes big savings on AirPods, Apple Watch, MacBook Air, iPad, and more.
Note: MacRumors is an affiliate partner with some of these vendors. When you click a link and make a purchase, we may receive a small payment, which helps us keep the site running.
Specifically,...
