Apple Investigating Reports of Poor Battery Life for iPhone OS 3.1 Users
The iPhone Blog reports that Apple is taking steps to investigate numerous reports of reduced battery life from iPhone OS 3.1 users. The company's AppleCare division has reportedly begun contacting users complaining about the problem in its support forums, asking users a series of 11 questions about their battery life issues.
An undisclosed number of users who have posted on Apple's discussion boards about poor battery life following the iPhone 3.1 software update are being contacted by AppleCare helpdesk with a hefty list of 11 follow-up questions. These questions focus primarily on the usual battery culprits, email (especially push), WiFi and Bluetooth, and App Store apps. Number 10, asking "When you notice a power drop, does it seem to be a legitimate power drop, or rather an issue with the battery icon indicator?", is certainly interesting.
Users are also being sent a "Battery Life Logging" configuration profile for installation on their devices. The configuration profile reportedly tracks battery usage data and syncs it to iTunes, where users are asked to send the data back to Apple for analysis.
iPhone OS 3.1 was
released earlier this month at Apple's "It's Only Rock and Roll" media event and brought a number of enhancements for iPhone and iPod touch users.
Popular Stories
iOS 19 will not be available on the iPhone XR, iPhone XS, or the iPhone XS Max, according a private account on social media site X that has accurately provided information on device compatibility in the past.
The iPhone XR, iPhone XS, and iPhone XS Max all have an A12 Bionic chip, so it looks like iOS 19 will discontinue support for that chip. All other iPhones that run iOS 18 are expected...
Apple today released iOS 18.4 and iPadOS 18.4, the fourth major updates to the iOS 18 and iPadOS 18 operating system updates that came out last year. iOS 18.4 and iPadOS 18.4 come two months after Apple released iOS 18.3 and iPadOS 18.3.
Subscribe to the MacRumors YouTube channel for more videos.
The new software can be downloaded on eligible iPhones and iPads over-the-air by going to...
Apple today released watchOS 11.4, the fourth major update to the operating system that runs on the Apple Watch. watchOS 11.4 is compatible with the Apple Watch Series 6 and later, all Apple Watch Ultra models, and the Apple Watch SE 2.
watchOS 11.4 can be downloaded on a connected iPhone by opening up the Apple Watch app and going to General > Software Update. To install the new software,...
Apple today released new firmware updates for all AirPods 4 and AirPods Pro 2 models. The new firmware is version 7E93, up from the 7B21 firmware that was installed on the AirPods Pro 2 and the 7B20 firmware available on the AirPods 4 and AirPods 4 with ANC.
It is not immediately clear what new features or changes are included in the new firmware, but we'll update this article should we find ...
While the iPhone 17 Pro and iPhone 17 Pro Max are not expected to launch until September, there are already plenty of rumors about the devices.
Below, we recap key changes rumored for the iPhone 17 Pro models as of March 2025:
Aluminum frame: iPhone 17 Pro models are rumored to have an aluminum frame, whereas the iPhone 15 Pro and iPhone 16 Pro models have a titanium frame, and the iPhone ...
Apple today released macOS Sequoia 15.4, the fourth major update to the macOS Sequoia operating system that launched in September. macOS Sequoia 15.4 comes two months after the launch of macOS Sequoia 15.3.
Mac users can download the macOS Sequoia update through the Software Update section of System Settings. It is available for free on all Macs able to run macOS 15.
With...
